A-TECH Heating and Cooling LLC’s Guarantees
Same Day Service Guarantee
When you need your HVAC system installed or repaired, you only need to call us and we’ll be there the same day. Whereas other competitors might have you wait a day or two before they come out, we always guarantee same day service. There’s no shipping or packaging involved, we’re not selling products; we’re providing services for homeowners.
If your family’s A/C or heat is broken, you don’t need it fixed in a couple of days. The nature of our services demands that we deliver the same day you call. Nobody wants to sit in a hot home uncomfortable from the heat, or freezing during the winter. We understand that and that’s why we offer this guarantee.
100% Satisfaction Guarantee
When we install compete systems such as a furnace or HVAC system. If you’re not 100% satisfied with the operation of the system we installed during the first year, we will come out and fix the problem the same day, and we will do it for no charge.
After we’ve fixed the problem and there is still something wrong with the system, and we’ve verified the system has failed according to the manufacturer, we can remove the unit and provide you with a full refund upon your request. We’ve been in the HVAC business for many years now, and we want you to have the peace of mind you deserve. If something we installed doesn’t make you 100% satisfied, you can count on us to fix it, or to contact the manufacturer.
Installation Workmanship Guarantee
Our technicians are highly trained, courteous and professional. They take your home’s assets very seriously and we keep your floor safe, clean up after they are finished and make sure that you’re satisfied. A-TECH’s Heating and Cooling’s technicians will never smoke or swear in your home, and they are always polite and courteous.
If our technicians did not perform to these standards in your home, give us a call and we will extend your Customer Care Maintenance Agreement for an extra six months, no charge.
Better Than We Found It Guarantee
A lot of homeowners’ biggest fears about contractors is the possibility of them coming in and leaving a big mess when they leave. At A-TECH Heating and Cooling we can guarantee that your home will be better than when we found it, without any mess or damage, or we will pay for a cleaning service to come clean everything up.
Obviously paying for a cleaning service would be really expensive on our part, but we’ve never had any issues like this in the past with our technicians, so we know for a fact this is unlikely to happen. Our technicians are highly diligent while working in your home.
No Overtime for Life Guarantee
If we installed the system in your home that you need repairs or maintenance for, we can guarantee that we will never charge you overtime on Weekends or Holiday fees. This means that ten years down the road you can call us to repair your home’s HVAC unit, and this will still apply.
Temperature Selection Guarantee
If the system we installed in your home is operating according to the manufacturer’s manuals, but is making your home three degrees cooler and warmer than your thermostat is set to, we will fix it right away at no charge. This means that we will make upgrades, modifications, or repairs at no extra cost to reach the temperature you desire.